SHIPPING

Post Office, International Express Mail Service (EMS) standard, special delivery, international trade shipping etc.
The order will be delivered in 7-14 days via EMS.

Shipping Insurance, you can purchase shipping insurance for 2% of your order’s cost.

Express Mail Service Company if need to manage import custom process, please recipient offer a deputation and ID Card copy.

Recipient or deputation sign and receive merchandise, that deputation sign effect same recipient.

RETURN POLICY

1. Acceptable within 7 days after you have received items only. If exceed the limit that return may not be acceptable and you will be liable for the delivery cost etc. Unfortunately, items purchased for international shipping items may not be exchanged, Please you need to pay for the return shipping fee.
2. Retun. Refund
   Unless received wrong, defective, damage items.
3. Photo clothing about angle, ray of light and computer screen show a little difference color, standard for actual merchandise size, color. A little thread not neat, the clothes size difference in 2 cm adjust may be acceptable tolerance
   Computer software, CD, food, cosmetic, hygiene, easy change appearance and degenerate, clothing mud  or washed, trademark tag be cut, intellectual property right merchandise opened of that return may not be acceptable.
4. A special reduced price and lose money merchandise of that return may not be acceptable.
5. Make to order, repair merchandise of that return may not be acceptable.
6. Order recipient address not complete, nobody then return.
   Recipient have not pay for import custom tax then return.
   Return defective items to inspect but defective items no defect.
   Return merchandise damage or short something, it can not for sale, to recover merchandise original condition, shipping cost, related charge and so on that may receivable from to deducted the charges that remain to refund. depend on the reason for return. Please understand.
7. Return Merchandise, please include all piece, gift, document, receipt put in package. Please don’t write or stick on the original manufacture Box.
   International shipping return, please note (return, import again) to original manufacture address. Please you need to pay for the return shipping fee temporarily.
8. International return merchandise please must be use Post office、Express Mail Service (EMS) or Post Office air package mail to return address. If by other delivery mail to return or if disregard that my not be accept return.
9. Return, contact us Email: ming@humantale. com  please may you photo the defects, include your account, when the order number, item number, what reason, recipient name and address, telephone. If return, please to write these on a paper, put in package also.
10. Refund will be made using the original payment method.

INTERNATION EXPRESS MAIL SERVICE (EMS)

TWD